Client Cancellation Policy
We understand that there are time when you must miss a session due to an emergency or obligations for work or family. However we require 24 hours notice upon cancelling your session, if prior notice is not given we will unfortunately have to deduct the session from your block.
Personal Trainers
When joining Knightlow Fitness Studio you will be assigned a personal training best suited for your personal goals. All personal training sessions are to take place at Knightlow Fitness Studio unless cleared prior by your PT and Hayley. Approaching our PT’s for sessions outside of Knightlow Fitness Stuido is forbidden and when caught will result in a forfeiture of all sessions.
Refunds
Please note that Knightlow Fitness Studio does not provide any refunds on booked services in any circumstances.